Nurturing reliable, creative, nimble organizations
What are the principal traits of your company? What would your customers and employees say if you asked them? Are you sure you as a person are making an impression on your daily behavior? Often kind, intelligent people still end up committing de-motivating and hurtful actions at work. We all do. Here's how to avoid it. [...]
Especially in dire situations, we must consciously choose to be part of the solution, or part of the problem. Emotions often run high when a department, or organization, or product line is failing. It is common in those instances to sit around and sulk, or review the decisions that created the mess, or otherwise play the blame game. [...]