Nurturing reliable, creative, nimble organizations
Do not just allow cost centers to reflect current operational practice. Order them and measure them with two other important concepts in mind; according to established educational expertise with an conscious focus on leverge of talent, and as a formal methodolgy of benchmarking. [...]
As organizations grow, alternatives exist to mitigate the inefficiencies of departmental hierarchies. Most of them, including adding people, don't address all the issues. Only embedding staff in multi-disciplinary groups and avoiding the overhead altogether are true solutions. Measurement can also help. [...]
