Nurturing reliable, creative, nimble organizations
The track record of change management remains horrendous with a failure rate of at least 70%. Since these are only reported figures, we estimate the failure rate is even higher despite the vast effort and research by thousands of public and private management and social scientists. After this article, you will understand why the continued failure, and what you can do about it. [...]
Emergent Approach Proponents of the emergent approach point out the elemental differences of their perspective than the planning camp, citing empowerment, open cultures and bottom-up emphasis as evidence of their claims. In reality, the differences are arguably less than they may have realized. But first, let us review the ideas. Culture-Excellence Ideas In the early [...] [...]
The 7 Phases Approach Lippitt, Watson and Westley extended Lewin’s concepts of change management and proposed a 7 phase approach: Diagnose the problem. Assess the motivation and capacity for change. Assess the resources and motivation of the change agent. This includes the change agent’s commitment to change, power and stamina. Choose progressive change objects. In [...] [...]
Planned Approach It is impossible to review change management without mentioning Kurt Lewin, who for 40 years pioneered the foundation of change management theory. Lewin was first and foremost a psychologist attempting to address despotism and racism, and remains one of the most determined and creative psychologists of the 20th century. Following are the four [...] [...]
Change management as a discipline involves inducing associate adoption of organizational and process changes within the organization. It is at its core a process to help associates embrace such changes by addressing the natural reluctance that usually accompanies change. This section provides a short synopsis of seminal change literature below, as well as a convenient [...] [...]