Taylor and Weber brought statistics to management. Unfortunately their concepts often also engendered an unhealthy and unproductive chasm between the new management positions it implied and the workers it no longer asked to think. [...]
Organizations both in their structure and their strategy often make bets against the individual, and they continue to do so in pendulum like swings in both micro and macro trends. Like the computer hardware industry, they always eventually lose. [...]
Maslow transformed marketing. But his Hierarchy of Needs can also instruct organizational structure. [...]
Organizations are notoriously hierarchical or top-down given principally two age-old models; the family and the military. Both are instructive models in their own right. We’ve just learned the wrong lessons from them. [...]
