Loyal customers do more than keep us profitable and provide invaluable feedback. They give us perspective and purpose. [...]
Optimal organizational structure demands creating lifetime customers
Technology as a Symbol of Organizational Structure
Organizations both in their structure and their strategy often make bets against the individual, and they continue to do so in pendulum like swings in both micro and macro trends. Like the computer hardware industry, they always eventually lose. [...]
Physicality
Maslow considered physical needs as the most basic. Obviously if a person is hungry or cold, they have no time for higher conceptual arguments, friendship or philosophy. Physical needs, or base needs also presuppose a stable, holistic foundation, and it is in this analogy that we wish to develop our concepts. [...]
Organizational Development and Productivity Questionnaire
Productive, profitable organizations don’t just have a common sense of direction, inter-departmental team goals with an enterprise wide understanding of customer segments and key profit drivers. They have consistent messages. They communicate well. They are also empowered, engaged, and spiritually cohesive. [...]
Organizational Implications of Creativity
Creativity is not born in a boardroom or a meeting. Brainstorming is vastly over rated. There is nothing quite so laborious and ineffective as ten people sitting in front of a blank page, even if they have a goal in mind. [...]